Business Intelligence Officer

This is a Gloucestershire County Council job.

• Job Title: Business Intelligence Officer
• Job Location: Shire Hall, Block 4, 3rd Floor
• Salary: £34,237 - £37,563 per annum
• Hours per Week: 37.00
• Contract Type: Permanent
• Closing Date: 28/09/2026
• Job Requisition Number: 14800
• This post is not open to job share

About the Team & Role

Are you passionate about turning complex data into clear insights that improve public services?

Join Gloucestershire County Council’s Integrated Transport Unit, supporting services including public transport, school transport, concessionary fares and procurement. As our Business Intelligence Officer, you’ll be the main point of contact for the Unit’s data and reporting requirements. You’ll work with council teams and external partners to ensure information is accurate, accessible and used effectively.

You’ll build and improve dashboards, monitor key performance indicators, and produce reports and visualisations that support operational and strategic decisions. You’ll translate complex findings for audiences including senior managers and elected members, while contributing analytical insight to service reviews, procurement and continuous improvement. You’ll also help establish consistent processes for collecting, validating, managing and archiving data.

About You

You’ll have experience in data analytics, business intelligence, performance or reporting, with the ability to collect, validate and interpret datasets. You’ll be confident creating dashboards and automated reports using tools such as Power BI, Tableau or Excel. Knowledge of GIS, databases or statistical methods would also be valuable.

You can explain complex information clearly to technical and non-technical audiences, work independently and manage competing deadlines. You’ll understand good data-management practice and relevant data-protection requirements, including GDPR. You’ll hold a relevant qualification or have equivalent relevant experience, together with evidence of continuing professional development.

About Us

We want Gloucestershire County Council to be an employer of choice, providing an inclusive and supportive environment where you can bring your whole self to work and realise your potential. Our values are Accountability, Integrity, Empowerment, Respect and Excellence.

Depending on the role’s arrangements, benefits may include:

• Flexible and agile working opportunities
• 25.5 days’ annual leave, rising to 30.5 days after five years’ continuous service
• The option to purchase additional annual leave
• Local Government Pension Scheme membership
• Career development and qualification opportunities
• Employee Assistance Programme and Occupational Health support
• Employee discounts, Cycle to Work and Green Car schemes, subject to eligibility
• Access to employee networks

How to Apply

If you have the analytical skills, curiosity and drive to help improve transport services across Gloucestershire, please submit your application and personal statement by clicking Apply Now.

For an informal discussion, contact Tom Main at tom.main@gloucestershire.gov.uk.

Interviews: week beginning 5th October 2026.

We reserve the right to close this vacancy, early due to the volume of applications received. Due to the high of volume of applications anticipated for this position, no feedback will be given at application stage.

Additional Information

To access the Job Profile for this role, please follow the link below:-

Business Intelligence Officer - Job Profile

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months' employment. Right to work is not transferable from a sponsored role held with another employer.

Applications from any Gloucestershire County Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.