Regional Support Manager

Job overview

At Avery Healthcare, everything we do starts with supporting the incredible people who care for our residents. We know how hard our teams work, and were here to champion you, celebrate you, and stand beside you every step of the way. When you join us, youll make a meaningful difference in residents lives every single day. Your compassion, expertise, and dedication shape their experience and were committed to helping you grow in a nurturing, collaborative environment. With continuous learning opportunities and a culture built on respect, kindness, and shared purpose, youll feel valued from the moment you arrive. Were now seeking an experienced and motivated Regional Support Manager to join our awardwinning team. If youre passionate about delivering exceptional care and ready to take the next step in your leadership journey, wed love to hear from you. ABOUT THE ROLE As a Regional Support Manager, youll play a key role in supporting the Regional Director to oversee a group of care homes, ensuring they achieve p

Job description

This Regional Support Manager role at Avery Healthcare involves supporting the Regional Director in overseeing a group of care homes to ensure excellent operations and performance. Key responsibilities include maintaining compliance and standards, standing in for General Managers when needed, identifying challenges, and recommending solutions in collaboration with the Regional Director. The ideal candidate should have proven experience in Care Home management, ideally a clinical background or strong clinical knowledge, experience in regional support for homes, strong staff supervision and development skills, and hold NVQ Level 5 (or equivalent) in Care for Care Homes.

Job responsibilities

At Avery Healthcare, everything we do starts with supporting the incredible people who care for our residents. We know how hard our teams work, and were here to champion you, celebrate you, and stand beside you every step of the way.

When you join us, youll make a meaningful difference in residents lives every single day. Your compassion, expertise, and dedication shape their experience and were committed to helping you grow in a nurturing, collaborative environment. With continuous learning opportunities and a culture built on respect, kindness, and shared purpose, youll feel valued from the moment you arrive.

Were now seeking an experienced and motivated Regional Support Manager to join our awardwinning team . If youre passionate about delivering exceptional care and ready to take the next step in your leadership journey, wed love to hear from you.

ABOUT THE ROLE

As a Regional Support Manager, youll play a key role in supporting the Regional Director to oversee a group of care homes, ensuring they achieve performance targets and operate with excellence.

Your responsibilities will include:

• Providing focus and support in key homes to maintain compliance, uphold standards, and deliver outstanding service

• Standing in for General Managers during periods of absence, ensuring continuity, stability, and strong leadership within the home

• Identifying challenges and recommending effective solutions in partnership with the Regional Director

• Interpreting quality and performance data and advising on actions to drive continuous improvement

ABOUT YOU

Youll embody our values caring, supportive, honest, respectful, and accountable in everything you do.

Our ideal candidate will:

• Have proven experience in Care Home management roles

• Ideally have a clinical background or strong clinical knowledge

• Be experienced in supporting homes at a regional level

• Demonstrate strong staff supervision and development skills

• Hold NVQ Level 5 (or equivalent) in Care for Care Homes

ABOUT AVERY

Avery isnt just one of the UKs leading providers of luxury elderly care its a place where people genuinely love to work. We believe later life should be rich with purpose, joy, and connection, and were committed to creating meaningful experiences for both residents and team members.

With over 100 homes and a vision of creating meaningful lives together, were proud to foster an environment where colleagues feel empowered, supported, and inspired every day. Join us and discover why Avery is the preferred choice for residents, families, and professionals across the country.

ADDITIONAL INFORMATION

This role requires:

• A DBS Disclosure check (funded by Avery Healthcare)

• Proof of eligibility to work in the UK

• Full UK driving license

About the organisation

Avery Healthcare, a leading provider of luxury elderly care in the UK, emphasizes creating meaningful experiences for residents and team members. With over 100 homes, Avery focuses on enriching later life with purpose, joy, and connection. They foster an environment where colleagues feel empowered and supported and are committed to growth within a culture of respect, kindness, and shared purpose. Avery is notable for being a place where people genuinely love to work, aiming to create lives full of meaningful engagements for both residents and its employees.

Person specification

Qualifications

Essential

• Proven experience in Care Home management roles, clinical background or strong clinical knowledge, experience supporting homes at a regional level, strong staff supervision and development skills, NVQ Level 5 (or equivalent) in Care for Care Homes.